FAQ
Will the clear case turn yellow over time?
Our transparent series is crafted from premium German Bayer Anti-Yellowing TPU with an upgraded UV-oxidation coating.
This ensures your case remains crystal clear for over 6 months of daily use without losing its original clarity.
How much protection does the case provide?
Every CaseYa case is engineered for durability, passing 8ft (2.4m) drop tests.
We include a 1.5mm raised screen bezel and a 2.0mm elevated camera ring to ensure your most vulnerable components never touch flat surfaces.
Is the MagSafe suction strong enough for accessories?
Yes!
our MagSafe editions feature built-in 12N N52 strong neodymium magnets, which exceed standard magnetic strength.
They provide a secure 1.2kg pull-force, ensuring your wallets, grips, and chargers stay firmly attached at all times.
Are the 3D charms prone to falling off?
Not at all.
Our 3D embellishments are secured using industrial-grade 3M adhesive and reinforced bonding techniques.
Each design has passed 5,000+ pull-cycles in our laboratory to guarantee they remain intact through heavy daily handling.
How long will it take for my CaseYa order to arrive?
Orders are typically processed & shipped within 48 hours:
- 🇺🇸 U.S. Shipping: typically delivered in 3-6 business days once shipped
- 🌎 International Shipping: shipped via DHL (delivery time varies based on country)
*Note: During the holiday season, please allow up to 3 business days for your order to ship. Shipping times may be slightly longer due to carrier delays.
To track an order, click here.